Gymkamel Sport Ltd is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. We have established procedures to adhere to the guidelines of the General Data Protection Regulation (GDPR) of May 2018. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

We collect information about you for two main reasons: to process your online order and to provide you with the most efficient possible service. When you order, we need to know your address, email and payment details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

When you sign up to the Gymkamel Sport Ltd email newsletter, you also automatically become a subscriber to our Gymkamel postal marketing materials which are sent infrequently throughout the year. The information collected by newsletter will be used to let you know new products, sales or promotions that Gymkamel Sport Ltd are carrying out. You have the right to opt out of email marketing at any time, from the newsletter by clicking “unsubscribe” in the footer of any such newsletter. if you don’t wish to receive any marketing materials via post you can unsubscribe any time as well by contacting Customer Support Centre. Your data may be stored on our systems for 6 years, for the above purposes, or until you withdraw consent for us to process your data.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by logging into your account or by contacting us.

In order to process credit/debit card transactions, the bank or card processing agency may require verifying your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

If you have any questions about privacy policy, please contact us at cs@gymkamel.co.uk or by telephone on +44 1254 945 714.

There are several ways that we collect data, here are the ways that we can collect data from you:

• Our Website

• Online purchases

• Gymkamel sign in/registration

Collecting data enables us to make our product and brand experience relevant to you. Depend on where we meet you or how you come across to us, we can collect different kinds of data, we also uses minor cookies, pixel tracking and site analytics tools on the site to understand user behaviour and preferences on the site and continuously improve our products, service and user experience. The use of cookies, pixel tracking and site analytics is done according to the Privacy Policy. You may at any time reject or delete these cookies and opt out from being tracked by pixels or site analytics.

With your express consent if you sign in/registration or purchase we collect:

• Email Address
• First Name
• Last Name
• Postal Address (if provided)
• If you make a purchase, we collect:
• Payment details
• First Name
• Last Name
• Delivery Address
• Billing Address

Your safety and security are fundamental to us. We use the following payment gateway to keep your data secure:

Revolut – (Visa / Mastercard secure and convenient payment gateway)

These are the only environments in which we store payment details and billing information. To keep you secure and prevent you getting any unwanted marketing, we only provide access to customer data to designated employees within Gymkamel Sport Ltd.

Where necessary, customer data is communicated securely through encrypted channels. In the rare event of a data breach, we follow strict procedures to make you aware of any compromises to the data we hold about you.

We take the security of our customers’ data very seriously and this includes credit card information. On our website at checkout, you are taken to a secure page and should always see a closed padlock beside the URL address or at the top/bottom of your browser window. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored for as long as is necessary to complete your purchase transaction. After that is complete, only the last 4 digits of your card is kept, in order to respond to customer queries in the event of a payment / refund query. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and Mastercard, PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In line with GDPR, you have a right to request a copy of any personal data held by Gymkamel Sport Ltd at any time, in order to check its accuracy. You also have the right to request removal of all data we hold for you on our systems. If you should like to unsubscribe for our mailing list, you can do so at any time by clicking the 'unsubscribe' link in any of our email or you can contact our Customer Support Centre.